Shipping policy

Q: When can I expect my order?
A: Most orders are processed and shipped within 1–2 business days. Delivery times vary based on your location and carrier. While we do our best to ensure timely delivery, we cannot control delays once the package has left our facility. If your package never arrives, please contact us — we’ll do our best to track it down, send a replacement, or issue a refund.

Q: I need to change my shipping address—what should I do?
A: If you need to update your shipping address, please contact us as soon as possible. We can only make changes before your order has been shipped. Once a package is in transit, we’re unable to redirect it, and you will be responsible for any reshipping fees if the address provided was incorrect.

Q: What carrier do you use?
A: We typically ship via USPS Advantage (First Class). If your package cannot be delivered by USPS, free shipping is not recommended.

Please Note:
Be sure to enter your shipping address accurately. If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any additional shipping fees required to resend the package.

Q: Do you ship internationally?
A: Yes! We can ship to most international destinations. Please note that some products may be restricted by customs in certain countries. Delivery times vary, and USPS First Class Mail may not include full tracking or timely delivery. If fast delivery is important, we recommend choosing a tracked and insured option.

Q: Why is international shipping more expensive?
A: Shipping rates are calculated automatically by our carrier system based on your location and chosen delivery method. We always try to find the most cost-effective option. International orders are not eligible for free shipping.

Q: Who is responsible for customs duties or import taxes?
A: Buyers are responsible for any customs or import taxes. Baraka is not liable for delays or extra charges related to customs processing.